Burning laptops and flooded homes: Courts hold Amazon liable for faulty products

Burning laptops and flooded homes: Courts hold Amazon liable for faulty products

SEATTLE — Angela Bolger heard some clicks in her laptop, but when she lifted it to her ear and looked it over, nothing seemed amiss.

When she lowered it back to her lap, sparks flew from the $12.30 replacement battery she’d recently purchased on Amazon. It caused third-degree burns on her arms, legs and feet, as well as burning her bed, clothes and the floor of her San Diego apartment. In the nearly four years that have passed since the incident, Bolger has had surgery to graft skin to repair the damage.

Amazon fought her lawsuit seeking to hold it liable for the injuries. The only compensation the e-commerce giant provided: a refund.

“This changed my whole life. My apartment was on fire. I was on fire,” Bolger said. “I don’t hate Amazon. I just want them to take responsibility.”

Read full story: https://www.washingtonpost.com/technology/2020/08/29/amazon-product-liability-losses/

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